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I’m a product designer with over a decade of experience.

I create solutions that are modern, efficient, and delightful.
Previously at Google, Capital One, & Kaiser Permanente.

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Known for...

  • Shrinking scope while increasing impact
  • Designing & delivering solutions that ship – across Responsive Web, iOS, & Android
  • Creating & maintaining design systems for teams that increase project velocity
  • Connecting directly with engineers, ensuring solutions align with reality
  • Mentoring designers, teaching Figma for internal courses, always-usable documentation
  • Passionate for the details that matter – the craft of design, research, and our users

Review from Direct Manager

“Hard working, detailed oriented, strives to find best solutions to well defined problems, focusing on outcomes. Caring, reliable, supportive teammate and partner. Thoughtful, inclusive, collaborative, and influential. Listens and reflects. I am personally very pleased and proud to have you on the team!”

Ricardo MarquezDirector of Design, Capital One
iOS AppAndroid AppiPadOS Tablet AppDesktop WebMobile Web✓ Shipped

Product Designer, The Climate Corporation

Product Designer at Climate, a cross-platform tool which transforms field data into meaningful insights, helping farmers sustainably enhance yield potential, improve land and water efficiency, and manage climate risks.

  • Launched new multi-channel solutions across our platform’s 3x iOS apps, 2x iPad apps, 2x Android apps, and responsive webapps: FieldView Advanced Filtering, Yield Analysis, Communications Manager, Fleet Data Sync.
  • Led development effort on our design systems for rapid prototyping and pixel-perfect hi-fi libraries, performed moderated usability testing with customers on new components and iterated as testing discoveries were found.
View Project
A laptop, ipad, and mobile phone all showing screen-optimized versions of the new Reports feature of the FieldView website and apps.
iOS AppAndroid AppMobile WebDesktop Web✓ Shipped

Senior UX Designer, Mobile Apps, BOLD

Senior UX Designer leading the entire mobile product lineup for BOLD, a suite of tools for job searchers.

  • Delivered new solutions and iterative improvements for our mobile app lineup, from inception to feature launch.
  • Led longterm future-state research and envisioning initiatives, defined our core mobile differentiation strategy.
  • Established our mobile apps design system which integrated our multiple sub-brands’ visual styles, while rolling out a brand-agnostic “white-label” library for rapid concept design and prototyping.

View Work Samples: Mobile-First Solutions

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Coming onto the team, my audit of our usage analytics showed the mobile product lineup had low adoption and engagement, especially compared to our equivalent desktop web product.

To flip this on its head, I led cross-team ideation sessions to yield 3x distinctive mobile-first directions for our product and business offering.

These different directions were used to research product market fit, de-risk early, and begin developing; while advancing from sketch concepts to fully interactive prototypes as tools to accelerate our process.

Two mobile phones, one Android and one iPhone, with two different concept prototypes displayed on them: Advanced voice-driven resume builder; and the job-search expert screen.
iOS AppAndroid AppDesktop WebMobile Web✓ Shipped

Senior User Experience Manager, Capital One

Senior UX Designer working in the National Small Business group. Collaborated with leadership, product, research, and front- and back-end engineering teams to design new experiences for our New Account Enrollment and Member Migration journeys – optimized for increasing conversions, access, and the user’s quality of experience.

  • Delivered mobile-first improvements to New Account flow, generating 350% faster enrollment completion.
  • Collaborated with research, engineering, and data analytics to proactively identify and improve our self-service experiences.
  • Launched national research testing program to evaluate prototypes with real customers onsite.

View Work Samples: New Account Enrollment Flow

170426 CapitalOne - SMB Account Enrollment Flow – 1 Early Sketch Candidates
170426 CapitalOne - SMB Account Enrollment Flow – 2 Moments Map Current vs Proposed
170505 CapitalOne - SMB Account Enrollment Flow – 3 Final Candidate Wireframes
170616 CapitalOne - SMB Account Enrollment Flow – 4 Final Candidate UML Sequence System Logic Map

The existing Capital One new business account enrollment flow was slow, buggy, and didn’t scale for mobile and tablet screens.

Our redesign introduced autosave, a resequenced and optimized flow to reduce user input, and a mobile-responsive design.

Image showing the New Account Enrollment flow design for CapitalOne Bank's SMB Spark Business group.
iOS AppAndroid AppDesktop WebMobile Web✓ Shipped

User Experience Team Lead, Kaiser Permanente

Team Lead and mentor for UX designers, visual designers, and engineers; and primary project contributor for Kaiser Permanente’s new brand identity, member portal, mobile app, and marketing websites while at Redshift Digital Design agency.

Via Fast Company’s 2022 Winner of Design Company of the Year:
“Kaiser Permanente’s overhauled website and app put an array of new features and thoughtful user experience at the fingertips of its more than 12 million members.“

  • Online appointment booking rose 80% for the year
  • Site visits more than doubled year over year
  • Member satisfaction with the digital experience rose from 86% to 92% after being unchanged for five years.
View Project & Case Study
Image showing the native Kaiser apps for iPhone and Android, and the redesigned Kaiser website on a laptop.
iOS AppAndroid AppDesktop WebMobile Web✓ Shipped

UX Architect & Interface Designer, Dwelo

Solo UX Architect & Interface designer for publicly-launched Dwelo, the smart apartment platform for property managers and residents to control and manage their homes at scale.

  • Acquired by Level Home Inc in Nov 2021
  • “In July 2018, Google, Nest, Dwelo, and Alliance Residential announced a partnership to install a technology package in 25,000 luxury apartments, representing the largest rollout ever in the country.” (Source)

View Work Sample: Dwelo Mobile App UI Evolution

Play Video
170426 CapitalOne - SMB Account Enrollment Flow – 1 Early Sketch Candidates
170426 CapitalOne - SMB Account Enrollment Flow – 2 Moments Map Current vs Proposed
170505 CapitalOne - SMB Account Enrollment Flow – 3 Final Candidate Wireframes
170616 CapitalOne - SMB Account Enrollment Flow – 4 Final Candidate UML Sequence System Logic Map

Design evolution for the climate control UI used in the main interface of Dwelo’s at-scale smart home management platform.

Image showing Dwelo smart home management platform's native apps for iPhone and Android, and the Dwelo website design on a laptop.
iOS AppAndroid AppiPadOS Tablet AppDesktop WebMobile Web Watch✓ Shipped

Product UX Designer, Cross-Platform Products, Instaply

Sole Product/UX Designer working directly with leadership and the Apps and Web Eng team for Instaply, a B2B/B2C cross-channel customer support platform which integrates into companies’ mobile apps, web, and SMS, and channels.

  • Led full product design process, including contextual inquiry research and metrics analysis, journey maps, personas, wireframing, user testing, product integration and feature rollout strategy.
  • Directed rapid ideation and interactive prototyping sprints with our agile engineering team, yielding 2x faster app iteration/delivery efficiency and a richer end-user product experience.
  • Led worldwide testing with consumers and pilot partners including leaders in banking, home improvement, and electronics.
View Project & Case Study
Image showing the redesigned native mobile and responsive web interfaces designed for Instaply's omnichannel customer support platform.
iOS AppDesktop WebMobile Web✓ Shipped

Founding UX & Visual Designer, Mobile App & Web Experiences, Aura

Founding UX & Visual Designer from initial concept phase to public launch for Aura, the mobile app that applied state-
of-the-art mass scale data mapping and on-device sensor integration to educate users about the art around them.

  • Led design process from discovery to pilot-phase hi-fi interactive prototype testing, to official launch.
  • Designed app’s affordances and motion UI for hyper-location-awareness, connected to nearby art.
  • Defined information model of digestible knowledge cards and interactive data visualizations, referencing institution databases and crowd-sourced entries from users in the app.
View Project & Case Study
Image showing Aura art discovery platform's native app for iPhone, showing venue location and art detail screens
Android AppDesktop WebMobile WebHypertargeted Email✓ Shipped

Interaction Designer, Google AdWords Internal Team

Working with Google’s strategy, design and engineering teams, I executed on Google’s design projects alongside
their internal teams, providing shipped work in visual, information, motion, and interface design.

  • Lead designer for Google AdWords Opportunities Dashboard redesign initiative: created interactive and visual specs for the Opportunity cards with prototypes and handoff-ready specs for engineering.
  • Created motion graphics, visuals, and rich email campaigns for AdWords, Google Partners, Google Shopping Express, and Youtube. For our hyper-targeted email campaigns, rollout of my personalized progress tracking design resulted in a significant increase in customer reengagement.
  • Distilled AdWords’ new and complex campaign bidding features into easy-to-understand graphics and messaging for the broad 41M customer base, from new users to our highest-tier advanced clients.
  • Created wireframes, flows, specs, and high-fidelity designs for Google Partners responsive website.
  • Lead designer for Google concept projects: Google Now AdWords integration, AdWords Chrome Extension, and AdWords Mobile App explorations.
Image showing the Google AdWords platform across hypertargeted email, mobile native Adwords app, and responsive web.
Kaiser Permanente Website & App Redesign

Kaiser Permanente Website & App Redesign

Designing the future of healthcare

Aura Mobile Art App

Aura Mobile Art App

Discover and learn about the Art around you

Instaply Mobile Customer Support

Instaply Mobile Customer Support

Mobile-first turnkey omnichannel support

Waving hand emoji

Hello! Below you’ll find a showcase of my direct-contribution Design Systems experience.

Screenshot showing Ted's design specs documenting reusable components and patterns for Climate FieldView's product.
iOS AppAndroid AppiPadOS Tablet AppDesktop WebMobile Web✓ Shipped

Eng-Ready, Reusable & Responsive Component Specs

Project: Climate FieldView Responsive Web Reports

I worked closely with Engineering to develop both coded spec and design system components in tandem. The specs portion were continuously referenced by Eng on our 3x releasing projects at the time; and the design system components in Figma were used on 4x upcoming projects, as production-accurate rapid prototyping components.

Screenshot showing Ted's design system components created with Figma variants to enable prototyping with microinteraction handling, for Climate FieldView's product.
iOS AppAndroid AppiPadOS Tablet AppDesktop WebMobile Web✓ Shipped

Richer Prototypes With Microinteraction Handling

Project: Climate FieldView Advanced Filtering

Over the course of two years and while I worked on buildout of new areas and functionality of our FieldView product, I built out our design system with variants, representing multiple states of the interface including default, :focus, :hover, and :active; as well as responsive behavior/overrides, error state handling, and microinteractions of the interface.

Screenshot of Figma showing Ted's 0-to-1 buildout of the Design System for privacy-first payments platform Mobilecoin.
iOS AppAndroid AppDesktop WebMobile Web✓ Eng/Prod Rollout

0»1 Buildout of Responsive Web & Mobile Native App’s Design System

Project: MobileCoin Design System

During my 6 months as sole designer at privacy-first payments platform MobileCoin, I collaborated with numerous partners in engineering, studying the scope of our planned mobile native app and web app releases, and established our design system to assist in our rapid deliver-to-market initiatives, while also supporting global brand adjustments and mode accommodations (light/dark mode, UI scale).

The design system features the global Foundations parent library, with components and visual style declarations used across all products and documentation; while the iOS/Android and Web Elements library applies the global library to a variety of in-use and upcoming UI components.

Frame still showing Ted leading his 8-week Figma Learning Workshop for his Climate team.
iOS AppAndroid AppiPadOS Tablet AppDesktop WebMobile Web✓ Mentored

Figma Guru: Managing Libraries While Educating Team on Figma Best Practices

Project: Bayer/Climate, Lead of 8-Week Figma Training Sessions

As the lead of our 8-week training session, I provided hands-on workshops and exercises to train our team of designers, strategists, managers and PMs on fundamental and advanced methods of Figma – including activities to go hands-on with our design system libraries on native apps and mobile-responsive web apps.

I strive to understand problems, define solutions, foster empathy, and craft meaningful experiences.

I strive to understand problems, define solutions, foster empathy, and craft meaningful experiences.

UX Specialties and Processes

Let's make an experience that your customers will love. Varying on the needs of our project, here are some of the methods that I employ as we arrive at a solution.

Informed & Lean
UX Strategy

Competitive analysis, qualitative and quantitative research, and auditing user interaction patterns across devices and use cases.

Cross-Team
Collaboration

Working with teams, stakeholders and users – in-person with whiteboards or remotely with online tools.

Create, Test,
Learn, Repeat

Rapid ideation, wireframing, motion design, and interactive prototyping from low to high fidelity to validate and crystalize our solution.

Design Ready
For Launch

Providing assets, specifications, and live code feedback/collaboration for my delivered interaction patterns, IA and content strategy, and full visual design style guides.

“

Working with Ted on our smart-apartment cloud platform was a pleasure. His attention to detail and focus on what matters most - the user experience - permeated all aspects of the job.
Ted took our product, with all its complexities and unnecessary screens, and simplified it to the point where our customers can just dive right in. He listened well and knew just the right moments to show us what we wanted before we even knew we wanted it.

Michael RovitoFounder & CEO, Dwelo
“

Ted has been a high performing designer on the UX Design Team, going out of his way to understand our customers and the problems we are solving for them, so that we can design and deliver the right solutions. He was an integral part of shipping product improvements and enhancements, making 2020 a success.

Gilbert GuerreroClimate UX Design Team Manager
“

Ted is one of those rare talents who can easily traverse the theoretical, conceptual and practical of the design process without over indexing in any one approach. He is able to challenge standard conventions in a manner which the most skeptical want to embrace. Ted will always be on my "must hire” list.

Joseph O'SullivanHead of User Experience Business Banking, Capital One
“

Ted goes above and beyond what is asked of him on a daily basis. He does a thorough job of exploring design ideas and explains them in a clearly thought out manner. He thinks of design solutions from many different approaches, from motion graphics to mobile apps. 'Over deliver' is what I've experienced working with Ted. He's also a wiz at new technologies. I would recommend him again and again.

Kimberly Johnson ClarkAssociate Creative Director, Google AdWords
“

Ted is passionate about good design. He’s smart, naturally inquisitive, and collaborative. He guided a cross-disciplinary team through the design process and working closely with our research department to fully understand both user and project stakeholder needs. Most importantly, Ted created several interactive prototypes for the client that were instrumental in demonstrating important micro interactions.

Stewart MaclennanDirector of Digital Media, REDSHIFT Digital, Inc.
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